BEAUTY BUBBLE SYD PRIVACY POLICY
This website is operated by BEAUTY BUBBLE SYD (ABN 15 372 099 668) (referred to herein as “BEAUTY BUBBLE SYD”, “us”, “our” or “we”). BEAUTY BUBBLE SYD is committed to ensuring that your personal information is protected in accordance with the Australian Privacy Principles in the Privacy Act 1988 (Cth) (the, “Privacy Act”). This Privacy Policy explains the personal information protection practices of BEAUTY BUBBLE SYD and describes how we collect, store, use and disclose personal information, including the personal information obtained through the BEAUTY BUBBLE SYD network of websites (including www.beautybubblesyd.com.au and any related websites and/or platforms which link directly to this Privacy Policy) (the, “Sites”). Please read the Privacy Policy carefully to understand our views and practices regarding your personal information and how we will manage it.
1. Type of information we collect
1.1 Personal Information
BEAUTY BUBBLE SYD collects personally identifiable information about you, including:
contact information such as your name, email address, street or mailing address and phone number;
payment information and account details;
confidential/private/sensitive information about you for the purpose of conducting treatments;
demographic information such as age, date of birth, gender, country and post code;
unique identifiers such as username;
preferences and other information such as order history; and
photos and videos that you submit on our Sites.
(collectively, “Personal Information”)
You are not required to provide us with any Personal Information however, if you choose not to, you may be restricted from engaging in some of the activities on our Sites.
1.2 Device Information
When you visit our Sites or other third-party websites, we may automatically collect the following device information which includes but is not limited to the following:
Geolocation information such as your actual or approximate location (for example, from the IP address of your device or computer); and
Internet and other electronic network activity (such as your browser type, Internet Service Provider (ISP), number of visits, time zone, some of the cookies already stored on your device and clickstream data).
(collectively, “Device Information”)
2. How do we collect Personal Information from you?
2.1 Directly from you
We may collect Personal Information directly from you when you:
create an account on our Sites;
communicate with us through correspondence or email;
purchase or post material on our Sites; and
otherwise use our Sites.
2.2 By using cookies and other technologies
When you access and use our Sites, we may from time to time use ‘cookies’, pixels and other technologies to collect Device Information and data about your use of our Sites and other third party websites that you visit.
A ‘cookie’ is a small text file that is placed on your computer’s hard drive. Cookies, by themselves, do not provide us with personally identifiable information about you. Cookies and similar technologies help us to improve our Sites and to deliver a better and more personalised service (e.g., storing information about your preferences and allowing us to recognise you when you return to our Sites). Our Sites may also host cookies and pixels from third parties, such as Google and Facebook, to enable personalised advertisements to appear on your social media and online media feeds. You may refuse to accept cookies and pixels by selecting certain settings on your Internet browser, however, please note that if you select such settings you may be unable to access certain parts of our Site.
For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.
For more information, please see Google’s site “How Google uses data when you use our partners’ sites or apps”, located at https://policies.google.com/technologies/partner-sites.
2.3 From third parties
When you use certain features on our Sites that connect to your online profiles or social media accounts, we may collect personal information about you from third parties that assist us with managing our Sites. For example, when you log into a social media account through our Sites (such as Instagram), third parties that help us manage our Sites may collect data about your use of the relevant platform and provide it to us so we can provide you with tailored advertising, offers and content.
3. How do we use your Personal Information?
3.1 Personal Information
We may collect, hold, use and disclose your Personal Information to conduct our business operations and activities in the following ways:
to enable you to access and use our Sites, associated applications and associated social media platforms;
provide you with information or conduct marketing and advertising relating to our products or services;
to communicate with you (e.g., to send you requested product/service information, respond to your requests, questions and concerns);
for internal record keeping, administrative purposes, invoicing and billing purposes;
screen orders for potential risk or fraud,
to carry out our obligations arising from any contracts entered into between you and us;
to fulfil your order and send you an order confirmation;
send SMS confirmations;
to notify you about changes to our service, terms or policies;
to conduct research and analysis; and
to comply with our legal obligations, resolve any disputes that we may have, and enforce our agreements with third parties.
3.2 Device Information
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Sites (for example, by generating analytics about how our customers browse and interact with the Sites, and to assess the success of our marketing and advertising campaigns).
3.3 Behavioural Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
We also use Google Analytics to help us understand how our customers use the Sites. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
You can opt out of targeted advertising by using the links below:
Facebook: https://www.facebook.com/settings/?tab=ads; and
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
3.4 Do not track
Please note that we do not alter our Sites’ data collection and use practices when we see a Do Not Track signal from your browser.
4. Sharing your Personal Information
4.1 Third party service providers
We may share your Personal Information with third parties to help in the operation of our business, billing, hosting and managing of our Sites and any other uses as described above. For example, we use Shopify to power our online store and booking system. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.
4.2 Social media
Our Sites may use cookies and pixels from third party services (such as Google, Facebook and Instagram) as mentioned above. Our Sites also have interactive features that engage with social media services such as Facebook and Instagram (e.g., “like” or “share” buttons) which allow third party services to collect personal information about you to enable personalised marketing services.
4.3 Persons required by law
We may also share your Personal Information with relevant Australian Law Enforcement bodies to comply with applicable laws and regulations, or to otherwise protect our Sites and its content, to protect our employees and to protect our client’s rights and overall safety.
5. Storage and security
We generally hold Personal Information in our electronic databases but also store Personal Information in hard copy form. We will take reasonable steps to ensure that the information we collect and store about you is protected from unauthorised access, use and disclosure. However, the transmission of information via the Internet is not completely secure and we cannot guarantee that any information you submit to us will be completely free from unauthorised third-party interception. We cannot ensure or warrant, and do not warrant, the security or privacy of your Personal Information, including billing information. You transmit this information at your own risk.
6. Accessing personal information
You have a right to access most of the Personal Information we hold about you, and also the ability to correct or update it. If you wish to do so, please contact us at hello@beautybubblesyd.com.au. Please note it is your responsibility to notify us of any changes to your Personal Information so that we can maintain up to date and accurate records.
7. Third party websites
Our Sites may contain links to other third-party websites which are not within our control and are not governed by this Privacy Policy. If you access such third-party websites using the links provided, the operators of these websites may collect and handle your information in different ways to us. We encourage you to review the terms and conditions of use and privacy policies of such third-party websites before disclosing any of your personal information on those websites.
8. Minors
The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.
8. Changes
We may modify, alter or otherwise update this Privacy Policy at any time for business, operational, legal or regulatory reasons. We will indicate any changes by updating the date at the top of the Privacy Policy. We encourage you to review this Privacy Policy from time to time.
9. Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us at hello@beautybubblesyd.com.au.
Last updated: August 2021